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traceroot to hirez. like wtf
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McmuffinT Joined: Mon Jan 16, 2012 12:47 am Posts: 311	traceroot to hirez. like wtf Tracing route to 69.147.242.154.rdns.ubiquity.io [69.147.242.154] over a maximum of 30 hops: 1 <1 ms 1 ms 1 ms homeportal [192.168.1.254] 2 24 ms 23 ms 23 ms 99-101-60-3.lightspeed.jcvlfl.sbcglobal.net [99. 101.60.3] 3 26 ms 24 ms 24 ms 99.132.13.38 4 * * * Request timed out. 5 * * * Request timed out. 6 28 ms 27 ms 27 ms 12.83.101.13 7 33 ms 32 ms 32 ms fldfl02jt.ip.att.net [12.122.82.21] 8 45 ms 45 ms 45 ms 192.205.35.94 9 53 ms 47 ms 45 ms ge-1-0-0.mpr2.mia1.us.above.net [64.125.30.194] 10 64 ms 66 ms 65 ms xe-4-0-0.cr2.iah1.us.above.net [64.125.30.202] 11 65 ms 65 ms 66 ms xe-1-2-0.cr2.dfw2.us.above.net [64.125.26.133] 12 84 ms 84 ms 105 ms xe-2-0-0.cr2.ord2.us.above.net [64.125.25.137] 13 83 ms 84 ms 90 ms xe-0-1-0.er2.ord7.us.above.net [64.125.30.145] 14 91 ms 97 ms 84 ms 208.184.35.166.IPYX-067818-002-ZYO.above.net [20 8.184.35.166] 15 84 ms 85 ms 85 ms 69.147.242.154.rdns.ubiquity.io [69.147.242.154] from Florida to Indianapolis then from Indianapolis to Ny then to ny to ny to ny to chicago _________________
Sun Jun 30, 2013 12:04 pm

Noxwizard Joined: Sat Oct 08, 2011 5:11 pm Posts: 17	Re: traceroot to hirez. like wtf According to your traceroute output, it's actually going from Miami, FL to Houston, TX to Dallas, TX and then into Chicago where it's routed around a bit to the final server. _________________ T1: %TE% Noxwizard The Exiled \| Tribes Wiki \| Tribes Sig Generator
Sun Jun 30, 2013 5:27 pm

Limyc Community Agent Joined: Mon Feb 01, 2010 9:04 pm Posts: 4436 Steam Gamer Name: [DG] Limyc	Re: traceroot to hirez. like wtf I made a small visual tracert program for fun not too long ago. Now seems like a great time to show it off. No, the green cross isn't where I live. Physical location isn't always 100% accurate when it comes to IP addresses. _________________ READ THIS PLEASE The Report System explained Try CAT the problem solver I am a community volunteer. I am not a Hi-Rez employee. Views expressed by me are my own and do not necessarily reflect the views of Hi-Rez Studios or its affiliates.
Sun Jun 30, 2013 6:42 pm

effectious Joined: Sun Apr 14, 2013 9:47 pm Posts: 9	Re: traceroot to hirez. like wtf Another one of HiRez's famous cases of "good enough". I've been battling this same issue with a very ignorant and foolish HiRez employee. His most recent email involved some config issues about SMITE. I reply that we aren't even talking about Smite. He closes my support ticket in less than 48 hours. Nice job of tucking your tail and running when I caught you!
Tue Jul 09, 2013 7:43 am

NetRat Joined: Thu Dec 01, 2011 11:36 pm Posts: 62	Re: traceroot to hirez. like wtf Limyc wrote: I made a small visual tracert program for fun not too long ago. Now seems like a great time to show it off. No, the green cross isn't where I live. Physical location isn't always 100% accurate when it comes to IP addresses. I use to use that prog all the time when I was squeezing every bit of badnwidth from my ISP! Awesome program and thanks for taking an abstract tool (For most people, tracert output is matrix code) and making it make sense! I encourage the community to use this tool to see how f'd up the routing is to the HiRez servers. HiRez pays to have their servers hosted and QOS is part of that hosting agreement. They should have incident/trouble tickets opened each time a routing/latency issue is found where it's not on the user's end (again, the tool will demonstrate that). _________________ NetRat
Fri Aug 02, 2013 5:29 pm

Limyc Community Agent Joined: Mon Feb 01, 2010 9:04 pm Posts: 4436 Steam Gamer Name: [DG] Limyc	Re: traceroot to hirez. like wtf Since this thread was bumped, I might as well link to the updated version of my app: viewtopic.php?f=342&t=116150 _________________ READ THIS PLEASE The Report System explained Try CAT the problem solver I am a community volunteer. I am not a Hi-Rez employee. Views expressed by me are my own and do not necessarily reflect the views of Hi-Rez Studios or its affiliates.
Fri Aug 02, 2013 6:06 pm

Noxwizard Joined: Sat Oct 08, 2011 5:11 pm Posts: 17	Re: traceroot to hirez. like wtf You do need to be careful when using things like this. GeoIP services are often inaccurate. If the physical location trace looks really bizarre, then it's probably wrong. Take Limyc's screenshot there for example. It bounces from one coast to another before landing back in Illinois. If you look at the reverse lookups (hostname in the picture) though, you will see that it just goes from Michigan to Illionois and not all over the country. Router names can be incorrect at times, but they seem reasonable in this case. Looking at the source code, the tool relies on the IPInfoDB dataset which comes from IP2Location. They place me in New Hampshire instead of Texas. The MaxMind database does a better job, but it's not completely accurate either. GeoIP services have to rely on several heuristics which look at WHOIS data, router names, known routes, etc... and try to pick the most logical one. The BGP tables can get bad entries in them from time to time and send you around the country, but that typically gets propagated out fairly quickly. If GeoIP tools say you're bouncing around the globe, you may want to look at it a bit closer to see if it's actually true. _________________ T1: %TE% Noxwizard The Exiled \| Tribes Wiki \| Tribes Sig Generator
Fri Aug 02, 2013 11:08 pm

Limyc Community Agent Joined: Mon Feb 01, 2010 9:04 pm Posts: 4436 Steam Gamer Name: [DG] Limyc	Re: traceroot to hirez. like wtf this^ Take GeoIP data with a grain of salt. _________________ READ THIS PLEASE The Report System explained Try CAT the problem solver I am a community volunteer. I am not a Hi-Rez employee. Views expressed by me are my own and do not necessarily reflect the views of Hi-Rez Studios or its affiliates.
Fri Aug 02, 2013 11:11 pm

Display posts from previous: Sort by

traceroot to hirez. like wtf

Author

Message

McmuffinT

Joined: Mon Jan 16, 2012 12:47 am
Posts: 311

traceroot to hirez. like wtf

Tracing route to 69.147.242.154.rdns.ubiquity.io [69.147.242.154]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms homeportal [192.168.1.254]
2 24 ms 23 ms 23 ms 99-101-60-3.lightspeed.jcvlfl.sbcglobal.net [99.
101.60.3]
3 26 ms 24 ms 24 ms 99.132.13.38
4 * * * Request timed out.
5 * * * Request timed out.
6 28 ms 27 ms 27 ms 12.83.101.13
7 33 ms 32 ms 32 ms fldfl02jt.ip.att.net [12.122.82.21]
8 45 ms 45 ms 45 ms 192.205.35.94
9 53 ms 47 ms 45 ms ge-1-0-0.mpr2.mia1.us.above.net [64.125.30.194]

10 64 ms 66 ms 65 ms xe-4-0-0.cr2.iah1.us.above.net [64.125.30.202]
11 65 ms 65 ms 66 ms xe-1-2-0.cr2.dfw2.us.above.net [64.125.26.133]
12 84 ms 84 ms 105 ms xe-2-0-0.cr2.ord2.us.above.net [64.125.25.137]
13 83 ms 84 ms 90 ms xe-0-1-0.er2.ord7.us.above.net [64.125.30.145]
14 91 ms 97 ms 84 ms 208.184.35.166.IPYX-067818-002-ZYO.above.net [20
8.184.35.166]
15 84 ms 85 ms 85 ms 69.147.242.154.rdns.ubiquity.io [69.147.242.154]

from Florida to Indianapolis then from Indianapolis to Ny then to ny to ny to ny to chicago

_________________

Sun Jun 30, 2013 12:04 pm

Noxwizard

Joined: Sat Oct 08, 2011 5:11 pm
Posts: 17

Re: traceroot to hirez. like wtf

According to your traceroute output, it's actually going from Miami, FL to Houston, TX to Dallas, TX and then into Chicago where it's routed around a bit to the final server.

_________________
T1: %TE% Noxwizard
The Exiled | Tribes Wiki | Tribes Sig Generator

Sun Jun 30, 2013 5:27 pm

Limyc

Community Agent

Joined: Mon Feb 01, 2010 9:04 pm
Posts: 4436
Steam Gamer Name: [DG] Limyc

Re: traceroot to hirez. like wtf

I made a small visual tracert program for fun not too long ago. Now seems like a great time to show it off.

No, the green cross isn't where I live. Physical location isn't always 100% accurate when it comes to IP addresses.

_________________
READ THIS PLEASE

The Report System explained

Try CAT the problem solver

I am a community volunteer. I am not a Hi-Rez employee. Views expressed by me are my own and do not necessarily reflect the views of Hi-Rez Studios or its affiliates.

Sun Jun 30, 2013 6:42 pm

effectious

Joined: Sun Apr 14, 2013 9:47 pm
Posts: 9

Re: traceroot to hirez. like wtf

Another one of HiRez's famous cases of "good enough".

I've been battling this same issue with a very ignorant and foolish HiRez employee.
His most recent email involved some config issues about SMITE. :roll:

I reply that we aren't even talking about Smite.

He closes my support ticket in less than 48 hours.

Nice job of tucking your tail and running when I caught you!

Tue Jul 09, 2013 7:43 am

NetRat

Joined: Thu Dec 01, 2011 11:36 pm
Posts: 62

Re: traceroot to hirez. like wtf

Limyc wrote:

I made a small visual tracert program for fun not too long ago. Now seems like a great time to show it off.

No, the green cross isn't where I live. Physical location isn't always 100% accurate when it comes to IP addresses.

I use to use that prog all the time when I was squeezing every bit of badnwidth from my ISP! Awesome program and thanks for taking an abstract tool (For most people, tracert output is matrix code) and making it make sense!

I encourage the community to use this tool to see how f'd up the routing is to the HiRez servers. HiRez pays to have their servers hosted and QOS is part of that hosting agreement. They should have incident/trouble tickets opened each time a routing/latency issue is found where it's not on the user's end (again, the tool will demonstrate that).

_________________
NetRat

Fri Aug 02, 2013 5:29 pm

Limyc

Community Agent

Joined: Mon Feb 01, 2010 9:04 pm
Posts: 4436
Steam Gamer Name: [DG] Limyc

Re: traceroot to hirez. like wtf

Since this thread was bumped, I might as well link to the updated version of my app:

viewtopic.php?f=342&t=116150

_________________
READ THIS PLEASE

The Report System explained

Try CAT the problem solver

I am a community volunteer. I am not a Hi-Rez employee. Views expressed by me are my own and do not necessarily reflect the views of Hi-Rez Studios or its affiliates.

Fri Aug 02, 2013 6:06 pm

Noxwizard

Joined: Sat Oct 08, 2011 5:11 pm
Posts: 17

Re: traceroot to hirez. like wtf

You do need to be careful when using things like this. GeoIP services are often inaccurate. If the physical location trace looks really bizarre, then it's probably wrong. Take Limyc's screenshot there for example. It bounces from one coast to another before landing back in Illinois. If you look at the reverse lookups (hostname in the picture) though, you will see that it just goes from Michigan to Illionois and not all over the country. Router names can be incorrect at times, but they seem reasonable in this case. Looking at the source code, the tool relies on the IPInfoDB dataset which comes from IP2Location. They place me in New Hampshire instead of Texas. The MaxMind database does a better job, but it's not completely accurate either. GeoIP services have to rely on several heuristics which look at WHOIS data, router names, known routes, etc... and try to pick the most logical one.

The BGP tables can get bad entries in them from time to time and send you around the country, but that typically gets propagated out fairly quickly. If GeoIP tools say you're bouncing around the globe, you may want to look at it a bit closer to see if it's actually true.

_________________
T1: %TE% Noxwizard
The Exiled | Tribes Wiki | Tribes Sig Generator

Fri Aug 02, 2013 11:08 pm

Limyc

Community Agent

Joined: Mon Feb 01, 2010 9:04 pm
Posts: 4436
Steam Gamer Name: [DG] Limyc

Re: traceroot to hirez. like wtf

this^

Take GeoIP data with a grain of salt.

_________________
READ THIS PLEASE

The Report System explained

Try CAT the problem solver

I am a community volunteer. I am not a Hi-Rez employee. Views expressed by me are my own and do not necessarily reflect the views of Hi-Rez Studios or its affiliates.

Fri Aug 02, 2013 11:11 pm